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FAQ (Frequently Asked Questions)

HOW LONG WILL I HAVE TO WAIT FOR DELIVERY?
It may take 2 to 3 working days for UK deliveries and 3 to 7 days for internation orders. We also do not Send goods to be delivered to a different address other than the cardholder(billing address).

HOW MUCH DO YOU CHARGE FOR DELIVERY?
There is minimum Order value is £10 and Free Delivery within the UK, we may have to contact you regarding delivery charges if your order requires delivery outside the UK (extra charges may apply), please contact if you have any questions regarding this.

Delivery Charges:
For UK: £0.00 Free Delivery
For Europe: £8.99
For Rest of the world: £11.99

Note: Although the above prices are usually met, your order might have different shipping fee depending on the location and weight of the order. We will contact the customers if necessary to provide details on extra shipping fee requirements. If you cancel your order, we will refund the full amount you paid minus the administration charges (8% of the order amount) to the same account.

DO YOU ACCEPT REFUNDS/RETURNS?
We will only accept un-opened items in its original packaging, opened items will not be refunded. Be sure to contact us before sending any goods back to us, as un-monitored goods may not be refunded. Once your refund has been processed we will provide you with the full postal details for the goods to be sent, please not that you will have to pay for the return postage. Only at receipt of the returned goods we will be able refund you with the full amount you paid minus the administration charges (8% of the order amount) and postage charges to the same account your order was paid by.

IS THERE ANY MINIMUM AMOUNT FOR AN ORDER?
There are no restrictions on the minimum or maximum amount as yet.